Error and warning codes

Any errors in the request are identified by the existence of the node /errors/ (set/event/errors). If you want to return an error, do so according to the structure described in: Structure of the / errors / node.

Suggested error codes

Critical errors that result in a shipment not being delivered or causing substantial losses to
the online shop, starts with Exxx:

error code description

  • E001 COD unavailable for international shipments
  • E002 COD unavailable for choosen service
  • E003 COD unavailable for customer currency
  • E010 No dimensions of the package provided
  • E011 No weight of the package provided
  • E012 No type of the package provided
  • E013 No package content provided, required for the selected service
  • E020 No type of service provided
  • E030 No pickup point address provided
  • E031 No delivery address provided
  • E032 No recipient's phone number provided
  • E032 No payer data provided
  • E040 Country code incompliant with ISO 3166-1 alpha2 standard
  • E041 Subdivision code incompliant with ISO 3166-2 standard
  • E042 Invalid postal code

Noncritical errors that make the delivery more difficult, but possible, start with Wxxx: error code description

  • W001 Type of a shipment not available

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